Customer Reviews & Stories for Surgical Auto Repair in Mount Vernon, NY

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Customer Reviews & Stories

 

I always taught my children that in everything you do for others do it in love and to be a example of how you would like to be treated, I've couldn't have had a better experience with any other shops out there. Surgical auto has exceeded my expectations. I took my Subaru Impreza for a transmission replacement and they did a outstanding job, I have mechanical experience and I know how difficult it is to replace a transmission but these guys were spot on ! Great people great service and most of all they really really care about your situations so my vote goes to them .

- Facebook User

Honest and very knowledgeable auto mechanic. My car was towed in I was told I need a new engine by another mechanic Surgical was able to save my engine and bring my car back to life. I strongly recommend them for any of your car service needs, from the receptionist down to the mechanic A ++++++++ service"

- Google User

"The guys are super! They are attentive and gets their job done in a timely manner. I have no complaints very happy with the service I received."

- Google User

"I am very impressed with the people in this shop. I had problem with my Honda and it looked like no one was able to diagnose it. A friend of mine recommended me Surgical Auto Repairs. Knowledgeable people. Good customer service. The mechanic found the problem, explained everything in details and fixed it. I did some price comparison and I can tell theirs are extremely competitive. Thank you!"

- Google User

"Best service you could ask for~5*****plus! i had the best experience anyone could wish for. as i waited i read the newspaper ...drank fresh coffee and fretted about the cost! A short time later the owner came out and said..."it's done" and he didn't charge me! unbelievable!!!!! It was perfect!!!! he made my whole day and then some! What a great guy the owner is to help someone is such a CARING PROFESSIONAL MANNER! go to Surgical Auto Repair for your auto repair needs if you want great customer service!!!!!!"

- Google User

"I dealt with Donald at Surgical Auto Repair for engine repairs to my Altima. We changed the timing belt and did a thorough tune up and oil change, checked the brakes and rotors. I felt the service was great and cost reasonable and fair."

- Google User

"I recommend considering using Surgical Auto Repair for mechanical, diagnostic or regular service maintenance work to be done on your vehicle. This sh op is definitely one of the best, if not THE BEST that I have ever used. It is all too often that one hears about mechanics or auto repair dealers that specialize in over-charging and under-fixing the customer's problem. This shop is totally the opposite, performing exactly what is needed to fix the problem, without over-charging their customers. Donald has been servicing my Volkswagen Jetta & Lexus for several year and I never had to take any of the two vehicles back to him because the work was not done properly. Donald and his staff take great pride in their work. Thanks Donald, Sandra and the rest of your staff for showing that professionalism and integrity in automotive repair and service is alive and well in the Mount Vernon/ Westchester region."

- Google User

"Thank you for the great job you did in replacing the motor in my 03 Volkswagon Passat, the car runs great. I follow your advise and I am very happy with the result. Thank you for reviewing the bill from the other shop that my shop was in, Sandra wrote a great letter to the owner on my behalf. The letter worked! I was refunded just about all the money they charged me and my car wasn't fixed. So I didn't have to take them to court. I will recommend all my friends and family who are looking for a good honest and professional auto repair shop to take care of their SUV. Keep up the good work and I will be seeing you for all my services and future repairs."

- Google User

"Great people everyone is very friendly. From the moment that i walked in feeling very lost i was offered help. I had no idea what was wrong with my car. They let me know it was the brakes that needed to be replaced, really fast my car was ready. Mostly impressed with their pricing. I love them!"

- Google User